Richmond Mitre 10 Trade Centre — Irrigation in Richmond, VIC

Useless for tiling stuff (rudimentary at best), which i was chasing. Just timber etc and FMC(tradie)G.

Jan 2026

Got my house keys cut in under 5 minutes for $2.50 and they work on my first try. It was cheaper than Bunnings down the road who charged me $4 and didn't work after two tries.

June 2025

Pathetic service. I placed a C&C order for an item. They didn't tell me it was out of stock until I phoned to ask when it would be available. Then it took a week and a half to get it from their warehouse. I placed another order for a couple of brushes. They told me they were out of stock and they then took 2 WEEKS to get them in. When I picked them up they were of poor quality so I told them I wanted to immediately return them for a refund. They said they could not do that and I needed to come back in 2 days to return them! ZERO customer service mentality. Maybe it's because this store is not an independent operator?

Oct 2021

The lady that was supposed to serve me offered the worst customer service I've ever received. We turn up following the COVID safe plan, checkin while wearing masks and as we approach the door she locks it 25 minutes before the listed closing time. I mention we're here to collect a plant and she waves me off and turns her back and walks off. I won't be shopping here again and I'll definitely be taking my hard earned money to Bunnings in the future. Not good enough.

July 2021

Went in the other day! And had one of the best customer experiences! All the staff were super lovely and sooo helpful. They really went out of their way for me. Especially in the morning wen everyone is still got the morning grumps. I wish you guys sold groceries so I could just come in and hang out.

May 2021