Bunnings Joondalup — Landscaping in Joondalup, WA

Disappointed with the trade section. After going to two other stores with incorrect inventory I found the item I wanted on the shelves in the trade section in joondalup too high to reach. I asked three staff standing together in the trade section and they said you will need a forklift. After asking how to get that they said ask the trade desk. Went to the trade desk and asked and the person said the item wasn't in stock in spite of me seeing it. I repeated that I can see it I need help getting it down and she said the other forklift operator was on lunch break. A young guy then said he would cover the desk and she said it wasn't in stock. The young guy said if the customer has seen it we should at least look. He walked over and confirmed it was there apologised he wasn't operate the forklift and the other forklift operator was on an hour break. What stunning customer service. I ended up driving to cannington to get it.

Mar 2026

A big THANKYOU to Ange in the gardening section today. She was soooo helpful in finding the plants i was after, i wouldnt have bought anything without her assistance. The ladies on the checkout in the gardening section always very friendly and kind. Also want to mention the staff in the cafe, a group of us go every week and the service we get is second to none .

Mar 2026

Older gentlemen at Joondalup Bunnings with glasses working today around 1:45pm in the lawnmower section helped me buy the right edger/battery whipper snipper and took the time to show me how everything worked and some can use attachments, about the warranty. Best customer service I’ve ever had 🙌🙌👏👏

Mar 2026

My husband and I have been shopping at Bunnings Joondalup for over 10 years on a weekly basis (never ending renos). We have literally spent thousands of dollars and many hours there. Late this afternoon we went back for some advice in relation to parts for a BBQ we had purchased. This review is for one of the staff members, a delightful young man called Finlay. In all the years we have been going there, we haven't had the level of customer service that Finlay was willing to provide. He went above and beyond to assist us and it was so refreshing to experience in this age of self serve checkouts and limited interaction. Finlay you are a credit to Bunnings Joondalup and I hope you are a valued team member. You set a wonderful example. Well done!

Oct 2025

Well stocked store with friendly staff who are willing to assist. Great range of plants including natives and nursery items, as well as most building supplies, outdoor equipment, outdoor furniture and lots more. On the weekends you’ll more than likely be able to grab a sausage sizzle while supporting a local fundraising group and I think the real winner is being able to warm your hands with a GOOD barista coffee to enjoy to make your shopping experience just that bit more enjoyable.

Sept 2025