LHP Landscaping & JOEL Irrigation — Landscaping in Nedlands, WA
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Services
Contact
Business hours
| Mon | 7:30 AM – 3:00 PM |
| Tue | 7:30 AM – 3:00 PM |
| Wed | 7:30 AM – 3:00 PM |
| Thu | 7:30 AM – 3:00 PM |
| Fri | 7:30 AM – 3:00 PM |
| Sat | Closed |
| Sun | Closed |
What customers say
Based on Google reviewsLHP Landscaping & JOEL Irrigation is recognized for quality work and professional staff when services are delivered. However, the business frequently struggles with communication, scheduling reliability, and follow-ups, causing frustration for potential and existing clients.
✅ What customers love
- • Specific staff members like Hugh and Jack are commended for being kind, knowledgeable, and efficient.
- • Customers have found the pricing to be fair and surprisingly good value.
- • Completed landscaping projects are noted for producing fantastic results.
- • The company has provided great service in the past, including during water-wise campaigns.
💬 Worth noting
- • There are recurring issues with communication, including unreturned calls, no-shows for appointments, and lack of follow-up for quotes.
- • Reports indicate work may not always be done properly, sometimes due to poor communication leading to incorrect designs.
Reviews
Google Reviews Google
Have been repeatedly blown off while trying to get a quote for a new reticulation installation. Advised they would turn up the following morning, only to have no one come by, and no response when trying to get in contact with them.
Oct 2025
Great communication with Hugh who attended today and solved all our problems. He was kind, patient and knowledgable. We were pleasantly surprised by the price and would definitely recommend this company.
Sept 2025
Great job! all the guys were great to deal with and our front lawn looks fantastic. Big shout out to Jack for making this all happen. He was a top bloke to deal with, informative and efficient.
Apr 2025
I had a disappointing experience. The work on my front lawn was not done properly. Due to poor communication, the team followed the old design instead of the one we agreed on. Responses took a long time, requiring multiple follow-ups. Unfortunately, customer care did not seem to be a priority.
Feb 2025
I reached out to Joel Irrigation for help with the maintenance and repair of my reticulation after having a positive experience with them last summer, when they were part of the Water Corp's water-wise campaign. The service at that time was great, so I was happy hiring their services now. When I first called this time, I was informed that they wouldn’t be able to assist for at least a week, which is totally understandable given that we’re in the peak of summer. However, I was told someone would call to arrange a site visit and provide a quote. After waiting for three weeks with no follow-up, I called again and spoke to someone who promised to follow up so I would get an answer that day. It has now been over two weeks, and I still haven’t received any call. It’s disappointing, as it seems they are not interested in taking on new customers. It would be helpful if businesses were more transparent and let customers know if they are unable to assist or not interested in taking on new work, so we don't waste our time waiting
Jan 2025
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