BCF Chatswood | Boating, Camping & Fishing Store — Irrigation in Chatswood, NSW

I visited BCF Chatswood today to purchase new fishing line, and Josh provided outstanding customer service. He didn't just sell me the line - he took the time to remove my old line and spool the new one onto my reel for me. Throughout the process, he was incredibly patient and thorough, making sure everything was done properly. It's rare to find staff who go above and beyond like this. Josh's helpful attitude and willingness to assist made my shopping experience so much easier. Will definitely be coming back to this store. Thank you, Josh!

Jan 2026

I am 60 years old and have worked in sales for a very long time . The manager asked a junior to make me remove my backpack . Which i wear so i dont have to pay extra for a bag .This was infront of other customers and i was totally insulted.i was carrying gift vouchers in my backpack , so i asked for the manager. He hid and did not want to discuss this insult. I had been to supercheap and woolworths already without this incompedence ! I would not reccomend anyone to shop in this badly managed business and recommend customer service training aswell as change of manager . As i had gift vouchers and wanted to buy a fishing rod , we drove to Belrose branch , with back pack and found good management and staff to advise and help. Stay away from the Chatswood BCF.

Dec 2025

Huge shout out to Jeremy (The Manager) for the best customer service I have received in a very long time. Fast, efficient and saw my issue through to completion . Greatly appreciated. Highly recommend this store.

Dec 2025

I went in to pick up a click and collect purchase of a Wanderer Mighty Flat Fold Beach Cart. I could not find any reviews for it, only other Wanderer versions, so I asked Kerry if we could unpack the one I ordered so I could have a closer look. She could not have been more helpful. We set it up minus the wheels, had a closer look at the wheels and I was satisfied this would serve my purpose. I would highly recommend the BCF Chatswood store and the friendly, helpful staff.

Nov 2025

With a bit of trepidation, I walked into BCF Chatswood yesterday to set myself up for fishing again after a 40+ year break. With not much clue on what I needed I was lucky enough to find team member Oscar free and ready to assist - and boy was he good! A passionate and incredibly knowledgeable young fisherman himself (just the perfect the fit for BCF staff!) he helped me chose the right combo package for me and my wife. Then the required "braid" and "leader" and the correctly matched/sized "jig heads" for his recommended lures, along with a Bream tackle kit. He then "spooled" both reels for me while I shopped for more accessories to complete the mission. An absolute credit to BCF Chatswood. He could not have helped more, and I left a very happy shopper - many thanks Oscar!

Nov 2025