Hunterstone Distributor — Outdoor Paving in Heatherbrae, NSW

We needed to buy some travertine pavers, so we went to see Hunterstone at Heatherbrae, we received the best advice, we purchased 1 pallet which was priced so good nobody else could come near Amed’s price. They were delivered so quickly to our home. Months later we needed more and because our experience was excellent last time we again went to Hunterstone and purchased 1 more pallet. We couldn’t be more happy with the advice,the price and the quality and the prompt delivery. We have recommended Hunterstone to our friends.

Nov 2019

Made an appointment to see pavers and the service was great. Suggested some good options, provided samples to take home. When we finally made our decision, we picked pavers that were on stock and the delivery was immediate. Gave us a discount on price and provided 10% more pavers at no additional cost to cover for chipped pavers, etc. Omid was very friendly with his advice and service. Delivery guy (Steve?) was super helpful and accommodating. Keep up the good work!!!

Sept 2019

The worst customer support I have ever experienced. I have been waiting since early July for my order. We had a time frame in which we had to complete the job which I mentioned and was assured product was in stock. We were obliged to buy locally and tried to cancel the order as they were unable to deliver. We were told that we would have a 30 per cent fine for cancelling. We then decided to keep the order for another job. That was 31st August. Since then I have had no response from anyone at Hunterstone. I wait for up to an hour on hold with nobody taking my call. I have left messages on Justin's answering machine re delivery with no reply. I have tried live chat which nobody was there to live chat with me and didn't reply. I have sent a number of emails with no reply. It is an incredible story and I don't know how to resolve this so I will be contacting Fair Trading next week. BE VERY WARY OF DOING BUSINESS WITH THIS MOB.

Oct 2017

Very good. I received help/information from your on site employee, Justin regarding what type of travertine pavers I should use etc. Also, I really appreciated Justin's efforts regarding colour matching the travertine pavers I purchased in order to minimise any colour mismatches.

Dec 2016

I was reluctant after reading reviews but actually had a good experience. Dealing was scheduled for 2-3 weeks and my delivery date was 2 weeks and 6 days which was unfortunately after i needed them. Because of this i went to collect them from Sydney warehouse which is more like a yard full of shipping containers so don't expect any kind of shop. The lovely man John was very helpful here after i found him but im glad i went to collect as when i packed my ordered pavers into the car i there was approx 15-20% broken so i could exclude these and get the hood ones. ( would have been short if they had have been delivered) the price of the pavers was the cheapest i found and the quality quite good. I hot the ultra premium travetine pavers for our pool and it looks great. Last shout out to Iman the general manager who called me personally to make sure everything was in order and assured me i could get my order on time. He was a legend. You get what you pay for. Not perfect but hreat for the price. Recommend picking them up if you can or expect breakage that might be more than usual (in my case)

Nov 2016